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Free standard shipping on orders
We are pleased to offer Free Worldwide Shipping on all orders, delivering to all countries and regions supported by our logistics network.
There are no restrictions on order quantity, parcel size, or shipment weight — every order ships at no cost to you. In addition, all customs duties, import taxes, and government-imposed fees associated with your shipment will be fully covered by us, ensuring you will not incur any extra charges upon delivery.
Please note that delivery times may vary due to local customs procedures and carrier conditions, but your shipping and customs costs will remain completely free under this policy.
We provide a secure and reliable Free Returns service for all customers. Items that remain unused and unopened may be returned within 60 days for a full refund.
All return shipping expenses, including customs-related fees, are fully covered by us.
Refund processing will be completed within 4 weeks from the date the return shipment is sent, regardless of whether the package has arrived at our facility. In general, refunds are finalized significantly earlier, ensuring a smooth and dependable experience.
Technically ink, but practically magic, Aura Ink is the cordless, rechargeable frame that transforms millions of tiny ink capsules into your favorite photos. Featuring breakthrough e-paper technology, Ink combines the warmth and ambiance of a printed photo with the intelligence of a connected device, delivering up to three months of battery life on a single charge*. Hang or place it anywhere in your home, then instantly share unlimited photos from your phone with the free Aura Frames app.
Aura Ink is the perfect gift for anyone who appreciates innovative design and cutting-edge technology.
*Image simulated for illustrative purposes
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Using Aura's proprietary dithering algorithm, these colors expand into the illusion of millions of tones. The result is photos with a softly lit, vintage look that feels more like a printed picture than a digital screen."}},{"@type":"Question","name":"How many photos will I see each day?","acceptedAnswer":{"@type":"Answer","text":"Designed for calmer living, Ink automatically updates to a new photo overnight, or you can set the frame to update up to 12 times per day. Users also have the option to manually change the image using the on-frame buttons. Note: if you would like to see more photos, we recommend our LCD frames, which can cycle through as many as 5,760 photos per day (or a new photo every 15 seconds)."}},{"@type":"Question","name":"Does the Aura Ink frame have built-in lighting?","acceptedAnswer":{"@type":"Answer","text":"Yes, but unlike LCD frames, Aura Ink is not backlit. Instead, Ink uses a built-in front light which automatically adjusts to the room's ambient lighting throughout the day and turns off in the dark. It's so discreet, you'll barely notice it's on. For added control, users can also schedule the light to turn on and off at set times."}},{"@type":"Question","name":"How often do I need to recharge my Aura Ink frame?","acceptedAnswer":{"@type":"Answer","text":"When set to change images once per day, your Aura Ink frame can last up to three months on a full charge. Battery life will vary based on the frequency of image updates, app and button usage, room lighting, whether or not the frame is in a high-traffic area, and other environmental factors. Aura will notify you in the app and via email when your frame's battery is running low."}},{"@type":"Question","name":"How many photos can the Aura Ink frame hold?","acceptedAnswer":{"@type":"Answer","text":"You can add unlimited photos with no subscriptions or hidden fees. Aura frames receive new content via the cloud, so a WiFi connection is necessary for your frame to display photos. Ink does not support video or Live Photo playback."}},{"@type":"Question","name":"What should I expect when the Aura Ink frame transitions to a new photo?","acceptedAnswer":{"@type":"Answer","text":"The photo transition takes approximately 30 seconds and includes flashing on the screen as each color pigment shifts to create the updated photo. Unless you set your frame to update more frequently in the app, Ink will automatically transition to a new photo overnight."}},{"@type":"Question","name":"Where should I place my Aura Ink frame?","acceptedAnswer":{"@type":"Answer","text":"Place Ink on a shelf or incorporate it into a gallery wall in a well-lit space. We recommend an area with adequate ventilation, where the temperature remains between 65°F and 86°F. Do not install your frame near sources of humidity (e.g. showers or humidifiers), and avoid placing it in areas at risk for splashes or liquid spills."}},{"@type":"Question","name":"What's included in the box?","acceptedAnswer":{"@type":"Answer","text":"The Aura Ink frameA custom stand for tabletop or shelf displayA wall-mounting kitA printed user manualA 9-foot USB-C charging cable"}}]}</script> <section class="product-page__faq enhanced-max-width order-5 xs-order-5 sm-p4" aria-labelledby="frequently-asked-questions"> <div class="product-page__faq--container flex xs-flex-column justify-between items-start mx2"> <header class="product-page__faq--title-container flex items-center justify-center flex-column"> <h3 id="frequently-asked-questions" class="serif-light header--size--3 faq-questions xs-center mx2 mb2">Frequently Asked Questions</h3> <div class="xs-hide"> <p class="body-copy--demibold--2 mx2 my1 lg-col-9">Have questions about your Ink frame?
<a class="ink-body-copy--2 aura-black underline" href="https://help.auraframes.com/hc/en-us/articles/35457886730775-Overview-Aura-Ink-Frame">Ink Help Center</a>
Aura Ink features an e-paper display, which is built on only six ink colors—white, black, red, yellow, green, and blue. Using Aura's proprietary dithering algorithm, these colors expand into the illusion of millions of tones. The result is photos with a softly lit, vintage look that feels more like a printed picture than a digital screen.
Designed for calmer living, Ink automatically updates to a new photo overnight, or you can set the frame to update up to 12 times per day. Users also have the option to manually change the image using the on-frame buttons. Note: if you would like to see more photos, we recommend our LCD frames, which can cycle through as many as 5,760 photos per day (or a new photo every 15 seconds).
Yes, but unlike LCD frames, Aura Ink is not backlit. Instead, Ink uses a built-in front light which automatically adjusts to the room's ambient lighting throughout the day and turns off in the dark. It's so discreet, you'll barely notice it's on. For added control, users can also schedule the light to turn on and off at set times.
When set to change images once per day, your Aura Ink frame can last up to three months on a full charge. Battery life will vary based on the frequency of image updates, app and button usage, room lighting, whether or not the frame is in a high-traffic area, and other environmental factors. Aura will notify you in the app and via email when your frame's battery is running low.
You can add unlimited photos with no subscriptions or hidden fees. Aura frames receive new content via the cloud, so a WiFi connection is necessary for your frame to display photos. Ink does not support video or Live Photo playback.
The photo transition takes approximately 30 seconds and includes flashing on the screen as each color pigment shifts to create the updated photo. Unless you set your frame to update more frequently in the app, Ink will automatically transition to a new photo overnight.
Place Ink on a shelf or incorporate it into a gallery wall in a well-lit space. We recommend an area with adequate ventilation, where the temperature remains between 65°F and 86°F. Do not install your frame near sources of humidity (e.g. showers or humidifiers), and avoid placing it in areas at risk for splashes or liquid spills.
<ul> <li>The Aura Ink frame</li> <li>A custom stand for tabletop or shelf display</li> <li>A wall-mounting kit</li> <li>A printed user manual</li> <li>A 9-foot USB-C charging cable</li> </ul>
Have questions about your Ink frame?
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